Chief Operating Officer / CEO Triad - Team member since 1987

Alumnus: Michigan State University and Florida Atlantic University

Oversees and provides guidance for seminar management including these areas:

• Meeting planning and travel
• Shipping and logistics
• Operating system
• Seminar staff management
• Media specialist
• Curriculum support

Chief Development Officer / CEO Triad - Team member since 1992

California/Norway Native

Alumnus: University of Florida

• Global Business Development
• International Sponsor and Satellite Development
• Book and Product Development

Chief Financial Officer / CEO Triad - Team member since 2000

Florida Native

Alumnus: University of Florida

• Manages company growth, budget, and financial stability. 
• Oversees cash flow management, A/R, and A/P. 
• Manages Human Resource activities (policies, payroll, insurances, 401K, year-end reporting). 
• Supervises the bookkeeper and accounting clerk. 
• Prepares banking activities, deposits, and company credit cards. 
• Prepares/analyzes company financial reports. 
• Prepares and processes sales tax returns. 
• Assists CPA with tax preparations. 

Educational Services Director - Team member since 1992

Ohio Native

Alumnus: University of Dayton

• Manages Educational Services Team.
• Manages Facilitator Team.
• Manages In-house and sponsored courses.
• Customer registration and other transactions.
• Customer care. 
• At seminars, acts as liaison for the home office, meeting site venue, students, and teaching staff. 
• Assists international satellite offices with organizing seminars. 

Director of Meeting Planning - Team member since 1995

Long Island, New York Native

• Manages the Meeting Planning Department.
• Manages our events local to Palm Beach Gardens, FL, onsite and nearby, for visitors, seminars, and events. 
• Meeting Planner for over 200 events annually; search, contract, and audit billing. 
• Meeting Planner for Advanced CranioSacral Therapy and Esalen Institute. 
• Manages and implements travel reimbursement policy. 

Senior Director of Information Technology & Operations - Team member since 1998

Miami Florida Native

Alumnus: University of Florida - Go Gators!

• Maintains & supports on-site servers and workstations. 
• Manages phone system, copiers, and all office technology. 
• Oversees product purchasing and storage. 
• Manages study guide inventory and production. 
• Manages inventory supply for seminars to provide customers with best product options. 
• Manages office building maintenance. 
• Manages vendors and accounts for shipping services. 

Director of IAHP & Digital Programming / Educational Services Representative / Facilitator / International Account Executive - Team member since 2013

Michigan Native

Alumnus: Michigan State University

• International Association of Healthcare Practitioners (IAHP) Medallion Membership Director. 
• Customer registration and other transactions. 
• Customer care. 
• At seminars, acts as liaison for the home office, meeting site venue, students, and teaching staff. 
• Assists international satellite offices with organizing seminars. 

Director of Public Relations - Team member since 2013

Ohio Native
Alumnus: Miami University and Ashland University

• Develops and implements all Community Relations strategies, including podcasts, articles, and webinars.
• Develops, oversees, and implements all conference exhibits and presentations and community events.
• Serves as Public Relations and Media representative.

Director of Marketing - Team member since 2025

Sydney, Australia Native

• Manual Therapy practitioner for over 20 years
• Coordinator for the Barral Institute courses in Australia since 2012
• Coordinator for Upledger Institute International Satellie since 2014
• Having worked in the health care industry for most of my working life, I feel very fortunate and proud to be representing these world leaders in manual therapy training.

Educational Services Representative / Facilitator - Team member since 2023

Florida Native and Classical Musician

Alumnus: The Juilliard School

• Customer registration and other transactions
• Educational Services Counselor
• At seminars, act as liaison for the home office, meeting site venue, students, and teaching staff

Educational Services Representative / Facilitator / International Account Executive - Team member since 2003

New York Native

Alumnus: Palm Beach Community College

• Customer registration and other transactions. 
• Customer care. 
• At seminars, acts as liaison for the home office, meeting site venue, students, and teaching staff. 
• Assists international satellite offices with organizing seminars. 
• Supports student placement in Advanced CranioSacral Therapy (ADV) courses. 
• Assists with the scheduling of ADV courses. 

Educational Services Representative / Facilitator - Team member since 2024

Florida Native

Alumnus: University of Central Florida (UCF)

• Customer registration and other transactions
• Educational Services Counselor
• At seminars, act as liaison for the home office, meeting site venue, students, and teaching staff

Educational Services Representative / International Account Executive - Team member since 2011

Georgia Native

Alumnus: Florida Career College

• Customer registration and other transactions
• Customer Care
• At seminars, acts as liaison for the home office, meeting site venue, students, and teaching staff
• Assists international satellite offices with organizing seminars. 

Educational Services Representative / Facilitator - Team member since 2024

Florida Native

Alumnus: Florida State University

• Customer registration and other transactions
• Educational Services Counselor
• At seminars, act as liaison for the home office, meeting site venue, students, and teaching staff

Educational Services Representative / Facilitator /International Administrative Manager & Account Executive - Team member since 2006

New York Native

Alumnus: Northwood University

• Assists with developing seminars in new overseas locations. 
• Assists international satellites with product translations and organizing seminars. 
• Customer registration and other transactions. 
• Customer care. 
• At seminars, act as liaison for the home office, meeting site venue, students, and teaching staff. 

Educational Services Representative / Facilitator / International Account Executive - Team member since 2013

Michigan Native

Licensed Cosmetologist in Michigan and Florida

• Customer registration and other transactions. 
• Customer care. 
• At seminars, acts as liaison for the home office, meeting site venue, students, and teaching staff. 
• Assists international satellite offices with organizing seminars. 
• Support student placement in Advanced CranioSacral Therapy (ADV) Courses. 
• Assist with the scheduling of ADV Courses. 

Educational Services Representative - Team member since 2018

Florida Native

Alumnus: Florida Atlantic University

• Customer registration and other transactions
• Educational Services Counselor
• At seminars, act as liaison for the home office, meeting site venue, students, and teaching staff
• Assist international satellite offices with organizing seminars

Project Specialist - Team member since 1986

Graduated from Michigan State with a degree in Hospitality and Hotel Management. 

Administrates all special projects for IAHE. 

Curriculum Support Specialist - Team member since 2000

Avid runner and dachshund mom

• Manages and applies for CEUs with over 200 state and national boards. 
• Serves as liaison for IAHE instructors and sponsors. 
• Manages the CSTI/O and ShareCare Presenters and Study Group Leaders. 
• Assists the marketing department with creating flyers, sending postcards, and advertising courses on applicable websites. 
• Maintains certain aspects of our database program, such as uploading international rosters, adding new classes, and checking daily registrations. 
• Creates and maintains international access webpages. 

Educational Staff Manager - Team member since 2005

New Jersey Native

• Teacher Coordinator and Scheduler
• Teaching Assistant Coordinator and Scheduler
• Apprentice Program Coordinator and Scheduler
• Liaison for Instructors and Teaching Assistants
• Maintains re-certification records for teaching assistants and teachers. 

Certification Coordinator/Administration - Team member since 2018

Arizona native

• Serves as Receptionist for main phone lines  
• Serves as back up for Clinic phone line  
• Maintains accurate and up to date customer information   
• Maintains Certification processing  

Curriculum Support / Receptionist - Team member since 2019

Ohio/Florida

Alumnus: Palm Beach State College

Responsibilities Include: 

• Prompt attention to income phone inquires
• Varied administrative tasks as directed by the Curriculum Support Supervisor. 

Administrative Support- Team member since 2024

Originally from New York

Attended Boricua College

Likes to craft

• Provides receptionist duties for our office.
• Seminar evaluation reviews.
• Supports administrative staff. 

Curriculum Support / Administration - Team member since 2024

Florida native

• Prepares Facilitator Packets, Kits and Table Displays for Seminars.
• Assists the Educational Staff Coordinator.
• Coordinates A/V at Seminars.
• Performs various administrative duties.  

Publishing & Product Specialist and Social Media Manager - Team member since 1986

Florida Native

Alumnus: University of Florida and Florida Atlantic University

• Product development coordination. 
• Manages social media. 
• Manages special events. 
• Teacher relations.
• Special projects coordinator. 
• Dr. John E. Upledger Foundation project direction and support. 

Advertising / Production Manager - Team member since 1995

Pennsylvania Native

Alumnus: Art Institute of Fort Lauderdale

• Print Buyer
• Manager of production, traffic, direct mail, and advertising. 

Marketing Specialist - Team member since 2017

Alumnus: Penn State

Assists and oversee many company-wide projects. 

Database Manager - Team member since 2020

Manages marketing direct mail and email databases. 

Assists the marketing director with creating workshop emails. 

Sends mail and email for workshops

Social Media Management - Team member since 2020

Florida Native

• Content Creation
• Social Media Management and strategy
• Assists with copywriting and email marketing strategy

Web Developer and Manager - Team member since 2000

St. Louis native

• Design, develop, & maintain the network of sites
• Database administration, develop custom CMS & automated applications
• Research, procurement, and implementation of third party vendor SaaS solutions
• Provide technical support and assistance in various areas of the IT spectrum

Meeting Planner - Team member since 2022

From New York City

Alumni City College of New York

• Meeting Planner for over 200 events annually: search, contract, and audit billing
• Meeting Planner for Convention appearances
• Seminar Staff Travel Coordinator
• AS Hospitality Management

Accounting Coordinator & Records Management - Team member since 2015

Florida Native

• Manages bank deposits. 
• Processes vendor checks and credit card payments. 
• Manages customer refunds and accounting level customer transactions. 
• Oversees account collections. 
• Oversees accounting processes from trade shows. 
• Oversees credit card processor relationship and transactions. 
• Reconciles seminar packet financials.

Accounting Clerk & Video Support - Team member since 2019

Florida Native

• Manages inventory transfers and variances
• Processes invoices and vouchers
• Maintains vendor documentation and forms
• Creates and manages A/R reports and communications
• Processes Independent Contractor payments
• Reconcilions of sponsored classes
• Video editor

International Billing Clerk - Team member since 2013

Florida transplant

• Manages international affiliate bookkeeping. 
• Calculates monthly workshop finance reconciliations & reports. 
• Calculates IAHE quarterly product profit. 

Operations Coordinator - Team member since 2024

Native Floridian

• Receives vendor shipments and verifies proper quantities and integrity
• Produces study guides
• Fulfills product orders
• Maintains company vehicles
• Maintains current knowledge of teacher product preferences for student learning
• Manages process of adding new items to product line

Shipping and Receiving Coordinator - Team member since 2022

• Receives vendor shipments and verifies proper quantity. 
• Stocks all merchandise. 
• Fulfill building repair and maintenance requests. 
• Transports products from off-site storage. 

Board Member, Upledger Foundation - Team member since 1985

Allen Merrell co-founded The Upledger Institute with Dr. John Upledger in 1985. As CEO, he helped get the business, marketing, and seminar side up and running throughout the United States and Canada. in 1991, he turned over the reins to John Matthew Upledger, who continued to build and make the Institute what it is today. Allen went on to form The A.W.Merrell Group, a computer consulting firm with which he remains involved. Allen works with IAHE as a consultant, and advisor.

Advisor

Tom has more than two decades of commercial real estate experience in asset management, property management, leasing, sales, strategic planning, financial analysis and acquisition due diligence. His designations and licenses include Certified Commercial Investment Member (CCIM), Certified Property Manager (CPM), Real Property Administrator (RPA) and Licensed Real Estate Broker in the State of Florida. Mr. McGeachy is past President of the West Coast District of the Florida CCIM Chapter. He holds a B.A. in General Business from Stetson University and an M.B.A. from Babson College, and is the Managing Principal of Ciminelli Real Estate Services of Florida, LLC.

Advisor

Lou Hawn is the founder and CEO of Icon Technology Consulting, Inc. a nationwide management consulting firm specializing in improving the software development practices of mid to large size companies.  Over the years, Lou and his company have been instrumental in creating and maintaining the web sites of the Upledger Institute, including the International Alliance of Healthcare Educators and International Association of Healthcare Practitioners.

Chief Executive Officer - Team member 1986-May 21, 2017

John Matthew Upledger worked side-by-side with his father for many years to further and promote the therapy that Dr. Upledger developed and organized so that therapists around the world could learn CranioSacral Therapy.  He worked with Jean Pierre Barral and the Barral Institute team to foster and train tens of thousands of therapists in Barral modalities worldwide, and initiated the formation of IAHE, IAHP and the D'Ambrogio Institute.

He created and led a team of:
90 international instructors
40 international affiliates and
40 administrative staff

Director of Sales and Community Relations - Team member 1998-June 7, 2017

Florida transplant by way of Massachusetts

Alumnus: Southeastern University

• Managed the Educational Services team and class Facilitation team. 
• Coordinated local, state, and national conventions and speaking engagements. 
• Managed the Promotional Sponsor Program. 
• Managed the Educational Partnership Program. 
• Managed the product distributor program. 
• Scheduled classes. 
• Received and responded to customer compliments and concerns.